By David Lowe

This most recent variation of a well-established and hugely revered handbook offers a finished process research for a person taking the Oxford Cambridge and RSA (OCR) certificates Competence (CPC) exam. With the entire info provided in a hugely obtainable layout, this publication is successfully an entire examine direction, perfect to be used as a self-teaching aid.

Updated to account for european and united kingdom legislative adjustments, this revised twelfth version contains regular case learn eventualities utilized in the exam, and pattern questions and solutions. it's also crucial studying for someone hired in, or wishing to go into, the line freight delivery and distribution industries in addition to delivery supervisors and executives who are looking to brush up on their knowledge.

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